Leadership Matters #21: Leadership Agility for Pivotal Conversations



A good deal of our work as leaders takes place through conversations – in meetings, in hallways, on the phone, etc. Often the most important discussions are the most challenging: A lot is at stake, people have differing views and priorities, yet somehow we need to resolve these differences and take action. Often, these discussions do not go quite as we had hoped.

Join “pivotal conversations” expert, Bill Joiner, who will provide real-life examples that show how leaders can turn disconnects into dialogs that significantly improve business results. —-

Bill Joiner is co-author of the award-winning book, Leadership Agility. For over 30 years, he has helped organizations transform their cultures and business results using a breakthrough approach to pivotal conversations. In addition to other workshops and consulting services, he facilitates a workshop and coaching process called the Pivotal Conversations Learning Lab. Bill’s firm, ChangeWise, provides Leadership Agility coaching, which includes a focus on pivotal conversations. His June 7-8 public workshop, the Agile Change-Leader Lab, includes a module on pivotal conversations in the context of leading effective change initiatives. Bill is also the author of numerous articles, including “Creating a Culture of Agile Leaders.” He earned his Doctorate in Organization Development at Harvard University. Email: bj@changewise.biz .

You can find out more about Bill’s book and services at http://www.ChangeWise.biz

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Leadership Matters #18: Leadership Agility for Leading Change

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Profound shifts in the business environment make it harder than ever to succeed in leading organizational change.  No wonder most change efforts don’t achieve their desired outcomes.  Join change expert, Bill Joiner, co-author of Leadership Agility, to learn about the new set of best practices needed to lead change in today’s turbulent environment.  You’ll come away with specific tips for framing your change initiatives, working with stakeholders, and developing creative solutions to tough problems.

Leadership Agility

 

Winner of the Integral Leadership Review’s Readers’ Choice Award for best leadership book of the year (See why). 

Selected by LeadershipNow as one of the
best 10 leadership books of the year.

 

About the Author:

Bill Joiner is co-author of the award-winning book, Leadership Agility.  He is a respected change consultant with decades of experience helping leaders successfully bring about needed changes in organizational structures, systems, processes, and cultures.  His firm, Changewise, provides consulting services that include Creative Strategic Thinking, Leadership Culture Assessment and Transformation, the Fast-Track Change Process, and the Creative Breakthrough Process.  Bill has also integrated his change consulting experience and the research underlying Leadership Agility to create the Agile Change-Leader Lab, a workshop for managers and internal leadership development professionals that accelerates the effective leadership of organizational change.

Bill is also the author of numerous articles, including “Creating a Culture of Agile Leaders.”  For nine years, Bill served as an adjunct faculty member in the Leadership for Change program at Boston College.  He has a BA and MBA from Southern Methodist University and earned his Doctorate in Organization Development at Harvard University. Email: bj@changewise.biz

Leadership Matters #11: Leadership Lessons from the POW camps.

Please click on this link to listen to the show (opens in new window): http://www.blogtalkradio.com/disc/2010/12/02/leadership-matters-11-leadership-lessons-from-the-

Or… find Leadership Matters #11 on the player below:

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Biography:  Leon (Lee) Ellis

President, Leadership Freedom LLC

 AIR FORCE OFFICER and PILOT

A native of Commerce, Georgia, Lee graduated from the University of Georgia in 1965 and began a career in the Air Force.  During the Vietnam War Lee’s aircraft was shot down over enemy territory and he became a prisoner of war.  He was held in various prisons in the Hanoi area for over five years.  After repatriation, he returned to flying duties with increasing positions of leadership.  His assignments included duty as a pilot, flight instructor, staff officer, chief of flight standardization and evaluation, flying squadron commander, and supervisor in higher education.  He was awarded two Silver Stars, the Legion of Merit, the Bronze Star with Valor device, the Purple Heart, and POW Medal. In addition, he was awarded four Air Force Commendation Medals and four Meritorious Service Medals for performance excellence.  He retired after 24 years of service with the rank of Colonel.

LEADERSHIP CONSULTANT AND COACH. 

Lee Ellis is President and founder of Leadership Freedom, a leadership and team development consulting and coaching company.  His prior experience was as a founding partner and senior vice president of RightPath Resources Inc., a leadership assessment and human capital management consulting company headquartered in Atlanta, GA.  For more than twelve years he has served as an executive coach and a corporate consultant in the areas of hiring, teambuilding, leadership development, and succession planning.  His clients include Fortune 500 senior executives and C-Level leaders in telecommunications healthcare, insurance, energy, IT, automotive, military, and not-for-profit sectors.  

RESEARCHER/DEVELOPER

As the Director of Career/Life Pathways from 1990 – 1998, Lee led the development team that researched, developed, and validated Career Direct a vocational assessment package and two personality assessments with software applications.  From 1998 – 2008, he was responsible for product development of RightPATH 4 Profile™ and RightPATH 6 Profile™ and the Leadership360 assessmentAt RightPath Resources, he managed the development and internet deployment of the RightPath Leadership Assessment System.  In total, these assessments have been used by more that 200,000 individuals and are the instrument of choice in many organizations including Fortune 500 companies and nationally recognized not-for-profits.   

AUTHOR/SPEAKER

Lee authored, Leading Talents, Leading Teams, and co-authored three books on career planning.  He is currently writing a new book based on his experiences as a Vietnam POW, highlighting leadership lessons learned in the camps.  He is a conference and motivational speaker on the subjects of leadership, team building, mentoring, and career planning.  Lee uses stories from his POW experience to inspire audiences facing times of change and challenge.  In addition, he has been interviewed as a subject matter expert on several nationally syndicated radio programs. 

EDUCATOR

Lee holds a BA degree in history from the University of Georgia and a MS degree in counseling and human development from Troy State University in Alabama.  He is a graduate of the Armed Forces Staff College and the Air War College.  Lee supervised, educated, and trained officers for the last 17 years of his Air Force career.  He served as the Vice Commandant of the Squadron Officer School, the Air Force’s leadership school for captains.  He completed his Air Force career as Professor of Aerospace Studies and Commander of Air Force ROTC at the University of Georgia.  More recently he has developed and presented leadership curricula in numerous organizations including two Fortune 500 companies.

Personal: Lee and his wife Mary have four grown children and six grandchildren.  They reside in the metro area of Atlanta, GA.

 

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Leadership Matters #10: Setting and Achieving Audacious Goals

Click here to listen to the show (opens in new window): http://www.blogtalkradio.com/disc/2010/11/18/setting-and-achieving-audacious-goals

Or find Leadership Matters #10 below:

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Croix Sather is an adventurist who inspires and reprograms your subconscious mind for success. This coming February 2011 he will run across America in 100 days. Each day he will speak to audiences about following your dream. When you Dream Big and Act Big anything is possible. He is also the author of “BetterBody BetterLife” and his new book “Dream Big Act Big”, as well as a speaker, radio show host, and hypnotherapist teaching the strategies and psychology of success. Croix’s experience rich lifestyle includes four Ironman triathlons, skydiving, shark diving, and fire-eating.

His book, Dream Big Act Big is available at http://www.DreamBigActBig.com

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Leadership Matters #7: The 7th Sense – How to Succeed in Your Business & Personal Life

Coming on Sept 23d… with author Brendan Cunningham

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Leadership Matters #7 – What to Do When… You are the Bully?

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Leaders never display bullying behavior… Assertiveness, yes! … but never bullying.
However,some of us managers – and I say “us” as I used to be one of those managers – at times get so focused on accomplishing our business’ goals that at times we forget the human factor and leave hurt feelings, lower productivity, and often high turnover…
Join me as I interview Workplace Bullying Expert, Catherine Mattice, as she shares what to do if you are a way too “assertive” manager who might be perceived as a bully by those around you…
Catherine is a consultant and subject matter expert in the area of workplace bullying and interorganizational communication processes. Her interest in workplace bullying developed as a result of her own experience being bullied at work; and a desire to understand the bully’s behavior and why her organization turned their back on her even though she was a top producer (not an uncommon occurance for targets).
Catherine received both her BA and MA from San Diego State University, where her research focused on organizational communication, and more specifically workplace bullies. She has published nationally and presented her research internationally, and expects to publish a book on strategic resistance to workplace bullies within the next year. Catherine is also an adjunct lecturer at National University and ITT Technical Institute where she teaches group dynamics, world cultures, social psychology, public speaking, research methods and business ethics.
Catherine is on the Board of Directors for the American Society of Training & Development (ASTD), San Diego Chapter, runs a Special Interest Group for organizational practitioners for the newly created International Association of Workplace Bullying and Harassment. She also serves on the Program Advisory Committee for California College and is a member of the National Communication Association (NCA).

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Leadership Matters #6 – Keys to Being an Effective Leader

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Manager or Leader? Which one are you?

Beverly Flaxington - Author of "The Five Secrets to Human Behavior"

Beverly Flaxington - Author of "The Five Secrets to Human Behavior"

Listen in as I grind Leadership Expert Beverly Flaxington on the critical skills effective leader possess.

Beverly Flaxington is a highly sought after national public speaker. As a corporate consultant, college professor, hypnotherapist, certified behavioral expert, published author and frequent radio guest and contributor to magazines,newsletters and online journals Bev has insights, education and specific tools to share with audiences of all types.

Her book, Understanding Other People: The Five Secrets to Human Behavior, released in 2009, won the gold award from Readers Favorite for best new book on relationships. Many of Bev’s presentations draw upon material from this book and audiences find communication ideas to use right away. She also authored “The 7 Steps to Effective Business Building for Financial Advisors” which was selected by the Financial Planning Association to make available to their members. She is co-author of “Wealthbuilding: A Consumer’s Guide to Making Profitable and Comfortable Investment Decisions”, published by Dearborn Financial Publishing. She created the S.H.I.F.T. change model which is taught in colleges and used by both individuals and businesses to reach their goals.

For the last 15 years Beverly has run asuccessful business as a corporate consultant. She is also a professor at Suffolk University teaching undergraduate and graduate students, “Small Business Management”, “Leadership and Social Responsibility” “Organizational Behavior” and “Dealing with Difficult People”, a course she created for the University. Beverly is a Certified Hypnotist, Certified Hypnosis Trainer, Reiki Master Attunement Practitioner, Certified Professional Behavioral Analyst (CPBA) and Certified Professional Values Analyst (CPVA). Bev holds a BSBA and an MBA from Suffolk University.

She is an expert in sales, marketing, behavioral styles, hypnosis, time management, change management, communication, and business building.

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Leadership Matters #5 – How to Deal with Workplace Bullies

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Catherine Mattice - Workplace Bullying Expert

Catherine Mattice - Workplace Bullying Expert

Workplace bullying is systematic aggressive communication, manipulation of work, and acts aimed at humiliating or degrading one or more individual that create an unhealthy power imbalance between bully and target(s), result in psychological consequences for targets and co-workers, and cost enormous monetary damage to an organization’s bottom line.

Do you have a coworker – or coworkers – who regularly push you around, yell at you, or bully you around in any way? Listen in today as I interview Workplace Bullying Expert Cathrine Mattice.
Catherine is a dynamic trainer, consultant, and subject matter expert in the area of workplace bullying and interorganizational communication processes. Her interest in workplace bullying developed as a result of her own experience being bullied at work; and a desire to understand the bully’s behavior and why her organization turned their back on her even though she was a top producer (not an uncommon occurance for targets). Catherine received both her BA and MA from San Diego State University, where her research focused on organizational communication, and more specifically workplace bullies. She has published nationally and presented her research internationally, and expects to publish a book on strategic resistance to workplace bullies within the next year.
Catherine is also an adjunct lecturer at National University and ITT Technical Institute where she teaches group dynamics, world cultures, social psychology, public speaking, research methods and business ethics. Catherine is on the Board of Directors for the American Society of Training & Development (ASTD), San Diego Chapter, runs a Special Interest Group for organizational practitioners for the newly created International Association of Workplace Bullying and Harassment. She also serves on the Program Advisory Committee for California College and is a member of the National Communication Association (NCA).
Learn more about Catherine and view a whole wealth of resources at http://www.noworkplacebullies.com/ and http://civilitypartners.com/; or read her blog on the subject at http://www.noworkplacebullies.blogspot.com/ .

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Help Me Deal with “Those People” and Hurry!!!

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Pamela Cournoyer -- Conflict Management Expert

Pamela Cournoyer -- Conflict Management Expert

Difficult People are everywhere!  They are at work, in the line at the grocery store… they even infiltrate our homes at times…

Listen to Conflict Expert, Pamela Cournoyer, and learn how to deal with “those people,” have less stress in your life and improve your relationship with most people around you…

It only takes one unsuccessful business relationship to cause incredible stress. Working with tough clients, customers, and coworkers is tough; losing money due to lack of know-how of how to deal with these “tough individuals” is even more frustrating…

Join me as I interview Pamela Cournoyer as we explore How to Deal with the Difficult People around you… http://www.communicatewithclass.com – Pamela is a nationally and internationally known communication consultant, facilitator, speaker and coach. Pamela founded her company, Communicate with CLASS in 2004 and has since created a solid reputation in working with individuals and companies to improve their business communications training. Known as the “Queen of Conflict Resolution”, her highly effective facilitation in intervention and training has been utilized by businesses and organizations as diverse as the Oregon State Police, the Tamarack Wellness Center and the Department of Justice in the Republic of Kosovo, where she coached and trained ethnically diverse groups and helped them overcome racial, cultural and gender divides.

Millions of businesses want better communication. Is yours one of them? Pamela is valued particularly in group settings where she has been called on to provide in-depth consulting and problem-solving for challenging situations. Her gifts in conducting effective organizational conflict interventions have provided measurable, lasting results. If your business is challenged with gossip, increased sick leave, key employees losing motivation or a sense of distrust or anxiety, it’s way beyond time to act.

Call Pamela today to get started on what could be the most effective management step you take this year! 800.336.8205 or 541.736.8450 http://www.communicatewithclass.com

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The Silence of the Introverts: Using Coaching to Capitalize on Introvert Strengths in the Workplace

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Many view introverts in the workplace as shy and/or withdrawn… However, according to diversity coach Victoria Raphael, there is more to introverts than what meets our eyes…

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Victoria Raphael - Diversity Coach

Victoria Raphael - Diversity Coach

We have a very special guest today – Victoria Raphael – who is a diversity and interCultural coach. She is an avid Traveller… Her international background includes residence in Mexico , study in Germany and travel to more than 30 countries (so far!) Victoria decided to integrate her interest in foreign cultures with her desire to help people succeed, and became a Life Coach specializing in Diversity. She specializes in intercultural communication as well as “introversion” as a subgroup of diversity. She holds a masters degree in Training and Development and spent a few years teaching/training, sales, recruiting and instructing English as a foreign language. She is also a published poet and writes short stories. When she is not coaching or writing she might be found doing yoga, listening to big band music, inventing a new recipe, or reading about penguins. She is a sponsor of a penguin sanctuary on Magdalena Island , Chile , and her special penguin “adoptee” is named The Great Penguini.

Download Victoria’s research paper on how to better understand introverts, entitled “The Silence of the Introverts:  Using Coaching to Capitalize on Introvert Strengths in the Workplace” — You can dowload the research paper at http://www.egSebastian.com/introverts

Contact Victoria for your free 25-minutes coaching session at  TheGlobalLivingCoach[at]gmail[dot]com or on Skype at :    victoria_raphael         

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